Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with an offshore sportsbook we cover? This page explains what we can help with, what we can't, and the best way to reach us.

What we can help with

  • Corrections or updates to our offshore sportsbook reviews and ratings
  • Questions about how we score and rank sites like Lucky Rebel, Bovada, BetOnline and the other operators listed on this site
  • General feedback on our methodology, coverage, or the way we present odds, bonuses, and banking information
  • Requests to review an offshore sportsbook we haven't covered yet
  • Reports of a broken link, outdated bonus term, or factual error on any page

What we can't help with

We're an independent review site, not an operator. That means we can't:

  • Process deposits, withdrawals, or bets on your behalf
  • Resolve account disputes, delayed payouts, or verification issues with any offshore sportsbook — those go directly to the sportsbook's own support team
  • Offer betting picks, guaranteed tips, or advice framed as a way to make money
  • Provide legal or tax advice on offshore betting — for that, speak with a qualified professional in your state

If you're having trouble with an account at one of the sites we list, your first step should always be that operator's own customer support channel, since we have no access to individual player accounts or transaction records.

Before you reach out, a few things worth knowing

Offshore sportsbooks are licensed outside the US — typically in jurisdictions like Curaçao, Panama, or Costa Rica — and are not regulated by any US state. That means the consumer protections you'd get from a state-licensed operator, such as segregated player funds or a formal dispute resolution process, generally don't apply. Whether it's legal for you to use one of these sites can depend on where you live, so it's worth checking your own state's current rules before you sign up anywhere. None of this is legal advice; if you need certainty, talk to a lawyer familiar with your state's gambling laws.

If you're contacting us about a bonus offer, remember that every welcome offer on this site — like the tiered percentage bonuses shown on the sportsbook cards above — comes with rollover requirements, minimum odds, and eligibility conditions set by the operator, not by us. We list the headline terms where we have them, but the operator's own terms and conditions always govern the offer.

Editorial independence and how we're funded

Best Offshore Sportsbooks may earn a commission when readers click through to an offshore sportsbook and sign up. This funds the site but never determines how a book is scored, ranked, or written about — commission does not buy position, and we say so plainly when a site falls short. If you think a review reads more like marketing than analysis, tell us; that's exactly the kind of feedback we want to hear.

Responsible gambling comes first

If your message is about a gambling problem — yours or someone else's — please don't wait on a reply from us. Contact the National Council on Problem Gambling helpline at 1-800-GAMBLER for confidential support, available across the US. Offshore sportsbooks often carry lighter know-your-customer checks and fewer built-in self-exclusion tools than regulated US operators, so it's worth being extra deliberate about your own limits before you deposit anywhere. Our Responsible Gambling page has more on setting deposit limits, recognizing warning signs, and where to find support. All content on this site is intended for readers 21 and older.

Other places to look first

Many questions we get are already answered elsewhere on the site. Our About Us page covers who we are and how we research offshore sportsbooks, while our Terms and Conditions page explains the legal basis for using this site. If you're asking about casino-style offshore gambling outside the US market specifically, our Non Gamstop Casinos UK guide may be more relevant, though that page is written for a UK audience rather than US bettors.

How to reach us

For anything not covered above — general enquiries, partnership questions, or feedback on the site itself — please use the contact details or form provided elsewhere on this page. We read every message, though as an independent, small editorial team we can't guarantee a same-day reply. If your enquiry relates to a specific offshore sportsbook account issue, contacting that operator directly will almost always get you a faster answer than contacting us.

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